Public Notices

ADA Statement

As a place of public accommodation, Odyssey House of Utah must comply with the Americans with Disabilities Act (ADA) of 1990, which prohibits discrimination against persons with disabilities (including AIDS and related conditions).

EEOC Statement

Odyssey House is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

title vi notice

Odyssey House of Utah is committed to compliance with Title VI of the Civil Rights Act of 1964 and all related regulations and relevant guidance. The Agency assures that no person in the United States shall, on the grounds of race, color or nation orgin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.

To request additional information on Odyssey House of Utah's Title VI policy, or to file a discrimination complaint, please contact Odyssey House of Utah at 801-322-3222 and select "Option 3" for Human Resources.

sms privacy

Terms of Service
‍By using Odyssey House of Utah services, including signing up for text message communications, you expressly consent to collecting, using, and sharing your personal information as outlined in our Privacy Policy. You acknowledge that you have read, understood, and agreed to our Terms of Service and Privacy Policy, including the terms related to data collection, communication, and Security. You further consent to receive text messages from Odyssey House of Utah, including Marketing messages. You may opt out of receiving marketing messages at any time by following the opt-out instructions provided in the messages. Your continued use of our services constitutes your ongoing consent to these terms

Opt-out procedures
‍You may choose to stop receiving marketing text messages from Odyssey House of Utah at any time. To opt out, simply reply to any text message you receive from us with the word ‘STOP’ or‘UNSUBSCRIBE.’ Once we receive your opt-out request, we will promptly remove your numberfrom our Customer Care messaging list. Please note that opting out of marketing messages will not affect your ability to receive important service-related communications.

‍Opt-out instructions
‍If you no longer wish to receive text messages from Odyssey House of Utah, you can opt out at any time by replying with the word ‘STOP’ to the number from which you received the message. Upon receiving your request, Odyssey House of Utah will promptly remove you from our messaging list, and you will no longer receive further text communications from us.

‍Help Instructions
‍If you need assistance or have any questions regarding the SMS notifications you receive from Odyssey House of Utah, you can reply with the word “HELP” to any SMS message.
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‍Message frequency and content
‍By subscribing to Odyssey House of Utah text messaging service, you agree to receive marketing messages, Message and data rates may apply. You can opt out of receiving these messages at any time by following the instructions provided in each message.
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‍Liability and disclaimers
‍Odyssey House of Utah is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Odyssey House of Utah. By subscribing to our SMS services, you acknowledge and agree that Odyssey House of Utah will not be liable for any damage, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is at your own risk, and we provide our services on an ‘as-is’ basis without any warranties of any kind, express or implied.

‍Data security and information handling
‍Odyssey House of Utah is committed to protecting the security of your personal information. Weimplement industry-standard security measures to safeguard your data against unauthorizedaccess, use, or disclosure. However, it is also your responsibility to protect the confidentiality ofyour account information, and any passwords associated with your use of our services.You agree to notify Odyssey House of Utah immediately of any unauthorized use of your account or any other security breach. Odyssey House of Utah will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.

‍Key provisions of a 10DLC-compliant Privacy Policy
‍Odyssey House of Utah collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The types of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide. We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. Odyssey House of Utah do not sell, rent, distribute, or trade your personal data to third parties unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering our services to you. We assure you that your data will never be shared with third parties for marketing purposes. You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.

‍Data protection
‍Odyssey House of Utah takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.

‍Explicit non-sharing of information
‍Odyssey House of Utah is committed to upholding the highest standards of privacy for all personal information collected through our text messaging services. We do not sell, rent, distribute, or trade your personal data to third parties unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering Odyssey House of Utah services to you. We assure you that your data will never be shared with third parties for marketing purposes.

‍Changes to the privacy policy
‍Odyssey House of Utah may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When Odyssey House of Utah makes changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide more prominent notice, such as sending an email notification or displaying a notice on our Website. By continuing to Odyssey House of Utah services, after these changes, you agree to the revised Privacy Policy. Odyssey House of Utah encourage you to periodically review this policy for the latest information on our privacy practices.

‍Contact
‍Odyssey House of Utah
117 west 400 south
Salt Lake City, UT, 84107
801-322-3222
contact@odysseyhouse.org

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU MAY ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This notice, effective April 14th, 2003, Odyssey House Inc - Utah is committed to protecting your medical information. Odyssey House, through its programs, is required by law to maintain the privacy of your medical information, provide this notice to you, and abide by the terms of this notice.

HOW WE USE YOUR HEALTH INFORMATION

When you receive services from Odyssey House, protected health information (PHI) about those services is created. Because we are a federally funded substance abuse treatment provider, that information becomes private and is protected by federal law. We may not release it to anyone without your written permission except in limited circumstances.

We may use your health information for treating you, billing for services, and conducting our normal business, known as health care operations. Examples of how we use your information include:

Treatment - We keep records of the care and services provided to you. Health care and service providers use these records to deliver quality care to meet your needs. For example, an employee of Odyssey House may share your information with other treatment professionals who may assist in your treatment. Some health records, including confidential communications with a mental health professional, may have additional restrictions for use and disclosure under state and federal laws.
Payment - We keep billing records that include payment information and documentation of the services provided to you. Your information may be used to obtain payment from you, your insurance company, or other third party. We may also contact your insurance company to verify coverage for your care or to notify them of upcoming services that may need prior notice or approval. For example, we may disclose information about the services provided to you to claim and obtain payment from your insurance company.
Health Care Operations - We use health information to improve the quality of care, train staff and students, provide customer service, manage costs, conduct required business duties (auditing, business planning, obtaining legal services), and make plans to better serve the community. For example, we may use your health information to evaluate the quality of treatment and services provided by our therapists, social workers (licensing and credentialing, case management, obtaining medical review) and others in our treatment provider network (care coordination).
Other Services We Provide - We may use your health information to recommend treatment alternatives, tell you about health services and products that may benefit you, share information with family or friends involved in your care (with your permission), or payment for your care and share information with third parties who assist us with treatment, payment, and health care operations.

YOUR INDIVIDUAL RIGHTS

You have the right to:

Request restrictions on how we use and share your health information. We consider all requests for restrictions carefully but are not required to agree to any restriction.
Request that we use a specific telephone number or address to communicate with you.
Inspect and copy your health information, including billing records. Fees may apply. Under limited circumstances, we may deny you access to a portion of your health information and you may request a review of the denial.*
Request corrections or additions to your health information.*
Request an accounting of certain disclosures of your health information made by us. The accounting does not include disclosures made for treatment, payment, and health care operations and some disclosures required by law. Your request must state the period of time desired for the accounting, which must be within the six years prior to your request and excludes dates prior to April 14, 2003. Except for the costs of photocopying, the first accounting is free. A fee will apply if more that one request is made within a 12-month period.*
Request a paper copy of this notice even if you agree to receive it electronically.

Requests marked with a star(*) must be made in writing. Contact the Privacy Officer for the appropriate form for your request.

SHARING YOUR HEALTH INFORMATION

There are limited situations when we are permitted or required to disclose health information without your signed authorization. These situations include activities necessary to administer the Medicaid program and the following:

For public health purposes such as reporting communicable diseases, work-related illnesses, births and deaths.
To protect victims of abuse, neglect or domestic violence.
For health oversight activities such as investigations, audits, inspections and administrative actions.
For lawsuits and similar proceedings.
When otherwise required by law.
When requested by law enforcement as required by law or court order.
To coroners, medical examiners, and funeral directors.
For organ and tissue donation.
For research approved by our review process under strict federal guidelines.
To reduce or prevent a serious threat to public health and safety.
For workers' compensation or other similar programs if you are injured at work.
For specialized government functions such as intelligence and national security.

All other uses and disclosures, not described in this notice, require your signed authorization. You may revoke your authorization at any time with a written statement, except for authorized releases which have already been made. Releases to law enforcement and courts cannot be revoked.

‍OUR PRIVACY RESPONSIBILITIES

‍Odyssey House, Inc - Utah is required by law to:

Maintain the privacy of your health information.
Provide the notice that describes the ways we may use and share your health information.
Follow the terms of the notice currently in effect.

We reserve the right to make changes to this notice at any time and make the new privacy practices effective for all information we maintain. Current notices will be posted in the admissions and administrative offices. You may request a copy at any time.

‍CONTACT US

‍If you would like further information about your privacy rights, are concerned that your privacy rights have been violated, or disagree with a decision that we made about access to your health information, please contact Odyssey House, Inc. (Utah) Privacy Office at: 344 East 100 South, 11301, Salt Lake City, UT 84111. We will investigate all complaints and will not retaliate against you for filing a complaint.

You may also file a written complaint with the Office of Civil Rights at OCRComplaint@hhs.gov.