1. I am pleased to nominate Avrie Daeschel for the Cornerstone Award in recognition of her outstanding performance and unwavering commitment during a challenging period for our team. Since joining us at Odyssey House, Avrie has not only jumped into her core responsibilities on the intake team with remarkable speed but has also stepped up to fill critical gaps when our department became short-staffed.
Avrie consistently maintains a positive attitude and goes out of her way to help both staff and clients. She always has a smile and approaches every situation with professionalism and genuine care for those around her. Her reliability and upbeat demeanor have become cornerstones of our team's daily operations, truly exemplifying Odyssey's mission statement. Avrie has voluntarily taken on additional responsibilities that extend well beyond her original job description, managing workloads that previously required multiple team members. Her willingness to embrace these extra duties has been instrumental in maintaining our department's operations during this staffing shortage. What sets Avrie apart is her ability to remain calm and solution-focused even when client volume is high or cases are particularly complex – she never gets rattled but instead responds with thoughtful solutions that keep our processes running efficiently.
To increase retention and positively impact our agency, Avrie has demonstrated an unwavering commitment to client service that sets the standard for our entire team. She consistently stays late, often being the last person to leave the office, ensuring that every client's needs are fully addressed before the day ends. This dedication means that no client goes without the attention they deserve, regardless of how busy or understaffed we may be on any given day. Her genuine care for clients is evident in every interaction, and she makes corrections in a timely manner when needed, always keeping the best interests of both staff and clients in mind.
Avrie has also taken the lead in streamlining our intake processes, identifying inefficiencies and proposing solutions that have reduced processing times and improved client experience. Her contributions help the intake process run more efficiently while maintaining the high standards our clients deserve.
Avrie has transformed what could have been a crisis into an opportunity for departmental growth and improvement. Her contributions have not only kept our team functioning but have actually enhanced our overall effectiveness and workplace culture. She is truly an asset to our team, exemplifying the values we strive for and is absolutely deserving of this recognition.
2. I am please to nominate Avrie for the Cornerstone Award in recognition of her exceptional performance and dedication in her new role. Despite being new to the position, she has demonstrated a remarkable ability to learn quickly and adapt seamlessly. What is particularly noteworthy is that she now single-handedly manages responsibilities that were previously shared among multiple team members—doing so with efficiency, professionalism, and a consistently positive attitude. Avrie's initiative, competence, and reliability have had a significant impact on our team, and I believe she is truly deserving of this recognition.
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